Returns & Exchanges
At CLUSE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return period for all items in their original condition. Whether you are looking for a refund or an exchange, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all protective films and tags are intact to qualify for a full refund.
- 3.Attach the Label
Download and print your prepaid return shipping label from the portal and securely attach it to the outside of your package.
- 4.Ship and Track
Drop off your package at the nearest designated carrier location and keep your tracking receipt until your refund is processed.